Sales & Office Manager FAQ: Questions Owners Ask
By Kevin ·
Questions owners ask
What does the Sales & Office Manager actually do?
She answers every call 24/7 in your business name, books the job, and follows up the estimates that would otherwise go dead. Calls, booking, and estimate follow-up are handled while you and your crew are on the tools.
How are calls answered — a person or AI?
By an AI office manager set up for your business — you can test her yourself on rescueprofit.com ("Test her yourself — talk to her now") and hear exactly how she answers before you pay anything.
What happens after hours?
She answers after hours too — evenings, weekends, and holidays. A customer with an emergency at 9pm reaches your business instead of a voicemail box, and can land on your schedule instead of a competitor's.
How fast is setup?
Setup starts with a free 15-minute audit at rescueprofit.com, where we look at where your calls and estimates are leaking. From there we set the Office Manager up for your business, your services, and your schedule.
What does it cost?
$597/mo + $500 setup. That price is stated plainly here and on the Office Manager page — no strikethrough, no hidden tier.
How is this different from an answering service?
A standard answering service takes a message. The Sales & Office Manager books the job and follows up your dead estimates — the follow-up is the part that recovers work you already quoted.
What if I already have office staff?
She covers the gaps staff cannot: after hours, weekends, and the moments everyone is already on a call or on a job. Most shops keep their staff and stop losing the calls that came in while the office was busy or closed.
Questions about your missed calls or dead estimates? We offer support for home-service owners — message us, book a free 15-minute audit at rescueprofit.com, email cs@getrescueprofit.com, or call (832) 779-6111. Ask us anything — questions are welcome.